Preventing Caregiver Abuse Essay Example for Free

Preventing Caregiver Abuse Essay The term â€Å"caregiver† is used to refer to an individual who assists another who cannot act freely due to certain chronic conditions. There are two main types of caregivers: the â€Å"informal caregivers† are family members or sympathetic friends who care for impaired older people living at home. The â€Å"formal caregivers,† on the other hand, are hired or volunteer workers who are connected either with the health care systems or social service agencies. The tasks associated with caregiving are grouped under two categories, namely: the ‘Activities of Daily Living† (ADLs) and the â€Å"Instrumental Activities of Daily Living† (IADLs). Included under ADLs are activities like getting in or out of bed, taking a bath, getting dressed, and the general toilet use. IADLs, on the other hand, may include meal preparation, general household chores, grocery shopping, and the management of the care receiver’s medication (Nerenberg, 2002). Studies have shown that the greatest negative consequence to caregiving is â€Å"stress† which is believed caused by fatigue due to lack of sleep, improper nutrition, and lack of exercise. Stress is also believed caused by the â€Å"burden† being experienced by caregivers. This burden increases as the level of disability of the care receiver increases, thereby needing a greater extent of care. Some quarters suspect that stress is one of the main reasons for caregivers to â€Å"go over the edge† and consequently abuse their patients (Nerenberg, 2002). For others, however, stress is not a cause but merely an aggravating factor. Abuse, which does not only mean physical injury but also includes â€Å"mental anguish, unreasonable confinement, sexual abuse or exploitation, or financial exploitation† of defenseless older people, are believed by some to be caused by factors like the caregiver’s frustration, sense of isolation, insufficient support from the community, behavior of the care receiver, and the nature of his or her daily tasks (Bratteli, 2003). Bratteli (2003) offered several legal remedies which are expected to prevent caregiver abuse in care facilities, namely: †¢ The care receiver should accomplish a â€Å"Financial Power of Attorney,† a legal document which would appoint his or her attorney-in-fact who will attend to his or her financial matters. This is usually a trusted relative or friend, the appointment of whom will prevent financial exploitation especially when the care receiver is staying in an institution. †¢ Accomplishment of a â€Å"Durable Power of Attorney for Health Care. † This is another legal document which appoints an agent who will decide for the care receiver on matters of healthcare. It contains the care receiver’s preferred method of treatment and would prevent neglect on the part of the caregiver in an institution. Nerenberg (2002), on the other hand, pointed to some techniques and services which are now available which could reduce the risk of abuse on the part of caregivers who care for older people at home. According to her, these techniques and services were specifically developed in order to meet the needs of caregivers in terms of assistance and support. One of these is a program aimed at providing relief. Under this program, employees or volunteer workers visit the patient at home and spend several hours with him or her in order to allow the caregiver to have some rest. Other programs arrange for the care receiver to stay for several days in a care facility to allow the caregiver to enjoy an extended break. Some support services take the form of friendly visits and reassuring telephone calls to address the feeling of isolation by providing â€Å"social contact and emotional support. † These practices also relieve the anxiety being felt by the caregiver. Finally, caregivers should also be provided with informative materials which would teach them the techniques for reducing stress like exercise and proper diet (Nerenberg, 2002). References Bratteli, M. (2003). CAREGIVER ABUSE, NEGLECT AND EXPLOITATION: The Journey Through Caregiving. North Dakota Family Caregiver Project, North Dakota State University. Nerenberg, L. (2002). Caregiver Stress and Elder Abuse. National Center on Elder Abuse. Retrieved April 17, 2008 from http://www. ncea. aoa. gov/NCEAroot/Main_Site/pdf/family/caregiver. pdf

History of US Immigration Laws

History of US Immigration Laws The first law that dealt with how someone attained citizenship was the Naturalization Act of 1790.  This act created a standard way on how naturalization and residency issues were to be handled for new citizenship candidates.  This new law required that applicants to live in the United States for at least two years and in their state of residence for one year before they could apply for citizenship.   The first attempt by the U.S. government to bar or limit immigration from certain countries was the Chinese exclusion law.  This law barred immigration of Chinese an also individuals â€Å"convicted of political offenses, lunatics, idiots, and persons likely to become public charges. The U.S. government needed a department that could handle all issues dealing with immigration and in 1891, the Bureau of Immigration was established under the Treasury Department where they managed all immigration laws. In 1906, the newly created Bureau of Immigration added â€Å"knowledge of English† as a requirement for naturalization. As time passed, additional restrictions were placed on immigrants coming to America. There were medical conditions such as mental and physical defects.      In the early 1920’s, we saw the first inclusion of numeric limits. The immigration law set annual quotas based on the nationality of the immigrants. During this same period, the quota system was enacted which worked like the numeric limits by limiting immigrants based on their country of origin. The quota law also established the Border Patrol. In 1948, the refugee provision was enacted to admit individuals fleeing persecution to enter the U.S. and during the first two years of this act, 205,000 refugees were admitted to the U.S.  Although the U.S. was creating provisions to allow certain individuals into the country, they also enacted exclusions and deportations laws to remove communist subversives.     In 1952, the immigration system went through major changes.  The Immigration and Nationality Act created and it confirmed the quota system, restricted the amount of immigrants coming from the Eastern Hemisphere and leaving the Western Hemisphere without restrictions.  It also created preferences for skilled workers and placed tighter screening and security procedures. The next big change to the immigration system came in 1965 when the Immigration and Nationality Act was created.  This act eliminated the quota systems, but kept restrictions on how Many people could immigrate to the U.S. from certain parts of the world. Under President Ronald Reagan, the Immigration Reform and Control Act was established to legalize aliens who were unlawfully in the U.S. since January 1, 1982.  It also created penalties for employers who hired illegal aliens and created an immigration classification for agricultural workers.  Lastly, if created a visa waiver program to admit nonimmigrants without visas. After the September 11, 2001 terrorist attacks, the Homeland Security Act was created and this newly created department would be responsible for immigration adjudication and enforcement.  And in 2005, the Real ID Act was established to standardize the way state driver’s and documents dealing with identity are issued. The main reason for this new Act deals with restricting terrorist from illegally obtaining governmental identification. The United States was formed by immigrants who came here looking for a better way of life. The first immigrants came to America over 12,000 years ago. These immigrants were indigenous people who crossed over the ice bridge between Asia and America. The French and Spanish made their way over and established camps in the 15th century. The reason for migration to America was for economic opportunity. Coming to America brought the potential of cheap land and in addition to this, many farmers, craftsmen, fishermen all found work in this new land. â€Å"Independence of resources (the colonies produced nearly everything they needed) and trade among the colonies and with the indigenous peoples led to prosperity.† Religious groups such as the Quakers, Pilgrims, Protestants came to America to get away from the persecution in Europe. They were able to setup their religious camps without the fear of government intrusion.  They could practice and live according to their religious beliefs which was not possible in Europe. With the large number of faiths now found in the U.S., we can attribute this to the early immigrants. Slavery was another way of immigration, although inhumane, this was part of America’s history. Many landowners did not have enough labor to work their fields and they turned to the â€Å"Transatlantic Slave Trade† to brings slaves over to work their fields. This trade route brought a constant flow of slaves to America and did not stop for many decades. If we go back to 1790 to look at the Naturalization Act, President George Washington wanted to limit naturalization to white people of â€Å"good moral character†. I can only assume that a slave owner would be able to acquired their naturalization in America.  If you were an African (slave) or indigenous person you would have been barred from becoming a U.S. citizen. In the 1880’s, due to new technological advances, immigration increase due to steam ocean lines making the crossing easier and cheaper. The new technology in the Industrial Revolution created a surplus of labor which helped with the migration to America. Many Italians, Greeks and Eastern Europeans made the voyage to America looking for labor. This group of immigrants made up the majority of people migrating between 1880 and 1930. Now if we look at present day immigration issues, we will see that Donald Trump has created an executive order that bans travelers coming from â€Å"seven Muslim majority countries†.  These immigration plans Mr. Trump wants to put in action are way more restrictive than what of presidents have done.  Some see these actions by the president similar to what happened in the early 20th century when numerous laws were passed to reduce the number of immigrants. The immigrants of that time had a saying â€Å"America beckons, but Americans repel.† What they meant by that is that, on the one hand, the United States had tremendous employment opportunities for them, possibilities of education for their children, freedom of religion, political freedoms that they couldn’t enjoy in their home countries. And yet at the same time, the foreign-born represented a threat to some parts of the population.† Over the decades, these has always been restrictions placed on immigration and American citizens have been told that it was done in the name of national security and to protect our economy. Donald Trump used these same arguments during his run for the presidency.   We can now take a look at some facts about legal and illegal immigration into the United States.  There has been a significant decline in the number of undocumented Mexicans coming to the United States. There are more Mexicans returning to their home than those entering. This change is due to border enforcement, weak housing construction market, and increase number of deportations.  Some lawmakers have advocated a â€Å"self-deportation† policy. This policy does not have any effect of illegals living in the country because they have been in the United States for decades and have family with children and will not uproot and move to a worse situation.  If an undocumented immigrant finds himself in an unfriendly state, they would relocate to a friendlier state. The Center for American Progress believes that the United States could increase their gross domestic product by $1.5 trillion over 10 years if immigration reform would be done in Congress to address the large number of undocumented immigrants living here. In addition, the state and local taxes could be close to $11.2 billion in one fiscal year.  In June 2012, Barack Obama announced the DREAM Act which would let young undocumented aliens apply for deferred action, which would provide them with protection from deportation and giving them the authorization to work legally.  The Yale Law Journal stated, â€Å"Presidential policymaking has always provoked political controversy, at least as much because of deep ideological disagreements over immigration policy as because of the perception it creates of an aggressive or boundless Executive.†Ã‚   The Secure Communities Program was strongly enforced and it led to the deportation of over 1 million people.  The program worked with county jails to check the immigration status of all individuals brought into the county jails.  These are some states that do not want to participate because they believe â€Å"the program interferes with local policing priorities and inevitably leads to racial profiling.† References https://fairus.org/legislation/reports-and-analysis/history-of-us-immigration-laws https://www.theatlantic.com/politics/archive/2017/02/donald-trump-immigration/517119/ The Facts on Immigration Today https://www.yalelawjournal.org/article/the-president-and-immigration-law-redux https://fairus.org/legislation/reports-and-analysis/history-of-us-immigration-laws https://www.sutori.com/story/a-history-of-immigration-in-the-usa>https://www.sutori.com/story/a-history-of-immigration-in-the-usa

Liquefied Petroleum Gas Lpg Engineering Essay

Liquefied Petroleum Gas Lpg Engineering Essay Liquefied Petroleum Gas is an important source of energy for millions of people around the world. LPG consists mainly of gases at atmospheric temperature and pressure (propane and butane), which when subjected to modest pressure or refrigeration can liquefy. This makes it possible to transport and store as liquid in pressurized cylinders and containers, which must be safely and carefully handled. Definition: Liquefied Petroleum Gas (LPG) can be simply described as hydrocarbons that exist as vapours under ambient conditions of temperature and pressure, but can be liquefied by the application of moderate pressure. When gas is liquefied, the volume occupied by the vapour considerably decreases, thus the liquid formed requires less storage space. The material is therefore stored and distributed in the liquid phase in pressurized containers and systems and is finally allowed to return to the vapour phase at the point of eventual utilization. Sources of LPG: LPG as the name suggests, consists mainly of a mixture of hydrocarbons (Propane and Butane) with a little proportion of unsaturates (Propylene and Butylene). These hydrocarbons and unsaturates (LPG) can be produced through two main sources which are: Wet Natural Gas, which consists entirely of saturated hydrocarbons (Propane and Butane) and can be found in oil or gas fields, being removed as condensable products from natural gas and also extracts from crude oil during the stabilization process applied in order to reduce the vapour pressure prior to shipment; Refining process to remove impurities like moisture and sulphur compounds (hydrogen sulphide and mercaptans), which may lead to clogging of valves and corrosion. However, due to the odourless nature of LPG, ethyl mercaptan which has a unique odour, is added to alert the user of LPG incase a leak takes place. The product of crude oil refining fall into three main categories: The permanent gases, Methane and Ethane which remain gaseous regardless of pressure, unless refrigerated. Hydrocarbons having five or more carbon atoms per molecule. They are liquid or solid at atmospheric temperature and pressure and account for most of the crude oil refined. Propane, Butane and Isobutane, together with Propylene, Butylene and Isobutylene have three or four carbon atoms per molecule. All have the special property of becoming liquid at atmospheric temperature if moderately compressed and reverting to gases when the pressure is sufficiently reduced. C:UsersMr TDesktopIMAG0168.jpg Properties of Liquefied Petroleum Gas (LPG) Vapour Pressure Vapour pressure is a measure of the volatility of the gas and where vapour exists in conjunction with the liquid phase is referred to as the saturation vapour pressure. At the boiling point it is equal to atmospheric pressure and increases as the temperature rises to the critical. Propane with its lower boiling point thus exerts a greater vapour pressure under identical conditions than butane. Knowledge of the vapour pressure of a gas is thus essential in order to be able to specify the design conditions for the pressurized system. It is also required to enable the gas offtake rates by natural vapourization to be calculated. In practical terms, systems are often specifically designed to be suitable for either butane or propane which thus precludes a butane system from being used for propane, but enables the propane system to be classed as dual purpose. G:DCIM100MEDIAIMAG0198.jpg Boiling Points of LPG The constituent gases found in a commercial LPG mixture all have very low boiling points and will thus normally exist in the vapour phase, under atmospheric conditions, unless they have been liquefied or refrigerated. Where the gases are held at a temperature at or below their boiling point, the vapour pressure will be equal to or less than atmospheric. This property has led to the development of large scale storage at marine terminals where the product is held in refrigerated form in what is essentially a non-pressurized system. Above ambient temperature, the gases exert an increasing vapour pressure, thus increasing the pressure required for liquefaction. This pressure continues to increase until the critical temperature is reached, (96.67oC for propane; 152.03oC for n-butane), above which temperature of the gases cease to exist in the liquid phase even if further pressure is applied. Latent Heat of LPG The latent heat of a liquid product is the quantity of heat absorbed to enable vapourization to occur. In the event of liquid LPG being allowed to vapourize naturally, the latent heat required is taken from itself and its immediate surroundings at the same time, causing a drop in temperature. The process is known as auto-refrigeration. Very low temperatures can be achieved with propane under such conditions; therefore in order to avoid operators receiving severe cold burns, protective clothing is required. Specific Volume, Relative Density LPGs exist as heavy gases approximately 1.5 2.0 times the density of air in vapour phase. They reduce in volume considerably on liquefaction (ratio of gas volume to liquid volume at 15.6oC/1016mbar is 233 for butane and 274 for propane) to exist as a clear liquid which is approximately half the weight of water (Propane 0.50 0.51, Butane 0.57 0.58). It can thus be seen that LPG vapours heavier than air will tend to cling to the ground seeking to enter trenches, drains and other low areas, which could make it take considerably longer time to disperse. Leaking liquid phase LPG will rapidly expand to around 250 times its own volume, therefore creating a greater risk than would occur with a similar sized vapour leakage. Where temperature conditions permit the existence of free liquid from a leakage, the product will float on any water present. This normally occurs with butane in freezing conditions and a typical scenario would occur during firefighting operations. Coefficient of Cubical Expansion of Liquid Liquid phase LPG expands considerably when its temperature increases. The coefficients of cubical expansion at 15oC are approximately 0.0016 per oC for propane and 0.0011 per oC for butane. These values are around 4 times the equivalent for fuel oil, 10 times that for water and 100 times that for steel. This high rate of expansion has to be taken into consideration when specifying the maximum quantity of LPG permitted to be filled into any pressure vessel, ie the filling ratio defined by codes of practice for different specification of LPGs under different ambient conditions. Because the filling ratio precautions taken to prevent the hydraulic filling of storage systems cannot be extended to the connecting liquid phase pipework, these parts of the system are protected by the provision of small hydrostatic relief valves situated in all areas where the liquid LPG can be trapped between closed valves. Limits of Flammability Gaseous fuels will only burn when mixed with air in proportions which lie between two well defined limits, known as the lower and upper limits of flammability. The lower limit being the smallest quantity of combustible gas which, when mixed with a given quantity of air (or O2) will support self-propagating flame. A leak of 1m3 of liquefied propane will produce 274m3 of propane vapour, which will cause immediate entrainment of air and progressive dilution of the concentration. When the upper limit of 10% is reached, the propane/air mixture becomes flammable (ie when the propane entrains, 274 10 = 2740m3 of air). The mixture only becomes flammable when the lower limit of 2% is reached (ie when the propane entrains 274 50 = 13,700m3) of air. Therefore, should a leak of propane occur, the propane/air mixture will be flammable and hence extremely dangerous until it has been diluted with more than 13,700m3 air per m3 of propane leakage. The following are the limits of flammability of LPG and some other fuels: Gas Lower Limit Upper Limit Commercial Propane 2.0 10.0 Commercial Butane 1.8 9.0 Natural Gas 5.0 15.0 Coal Gas 5.0 40.0 C:UsersMr TDesktopIMAG0189.jpg

Antigone :: essays research papers

It takes a lot of courage to stand up and defend an action or idea that is forbidden by society. Not only did Antigone do that in Sophocles' story Antigone, but also comparing my life to the events that happened in Antigone, it was not long ago that I had to stand and take action on a forbidden idea. Antigone clearly disobeys King Creon's order that no person should bury Antigone's brother, Polynices, which is punishable by penalty of death. In this case, is Antigone's decision the correct one? Her actions affect many of her other countrymen negatively because they cause problems within the royal family, disagreement among the people and directly relate to the death of three people including her own. By burying her brother, Antigone knowingly and willingly went against royal orders and in doing so chooses her own death. She knows as well as anyone in the town that death would come to all that disobeyed Creon's order. Antigone says to this "no one will ever convict me for a traitor,"(Act I: Scene II: Line 361) and decides to bury the body, this is quite ironic because by burying her brother a traitor is exactly what she is convicted of being. This story somewhat relates to my life because there was an event that took place in High school that caused me to be viewed as a traitor, but at the same time in was in benefit of the school. In my High school there has and always been a mixed crowd of students such as blacks, whites, and Hispanics. At my school it was pretty obvious that blacks hung out with each other and whites hung out with each other. Towards the end of Davies 2 the school year I along with a couple of my friends started receiving races comments that where of course directed to the majority of the black students. As time went on the situation became worse. I was looked at as a traitor simply because I was always the one who hung out with everyone, not just the black students. I took the problem to the principal and nothing was done so we proceeded to go to the board of education and sure enough, Reginald F.

Use of Humor in Erdrichs Tracks Essay -- Erdrich Tracks

Use of Humor in Erdrich's Tracks  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚     Ã‚  Ã‚   An old adage claims that laughter is the best medicine to cure human ailments.   Although this treatment might sound somewhat unorthodox, its value as a remedy can be traced back to ancient times when Hypocrites, in his medical treatise, stressed the importance of   â€Å"a gay and cheerful mood on the part of the physician and patient fighting disease† (Bakhtin 67).   Aristotle viewed laughter as man’s quintessential privilege:   â€Å"Of all living creatures only man is endowed with laughter† (Bakhtin 68).   In the Middle Ages, laughter was an integral part of folk culture.   â€Å"Carnival festivities and the comic spectacles and ritual connected with them had an important place in the life of medieval man† (Bakhtin 5).   During the trauma and devastation of German bombing raids on London during World War II, the stubborn resilience of British humor emerged to sustain the spirit of the people and the courage of the nation.   To laugh, even in the face of death, is a compelling force in the human condition.   Humor, then, has a profound impact on the way human beings experience life.   In Louise Erdrich’s novel Tracks, humor provides powerful medicine as the Chippewa tribe struggles for their physical, spiritual, and cultural survival at the beginning of the twentieth century.   While the ability to approach life with a sense of humor is not unique to any one society, it is an intrinsic quality of Native American life.   â€Å"There is, and always has been, humor among Indians . . . † (Lincoln 22).  Ã‚   In deference to their history, this can best be described as survival humor, one which â€Å"transcends the void, questions fatalism, and outlasts suffering† (Lincoln 45).   Through their capacity to draw common... ...emain the contrary powers of Indian humor† (Lincoln 5).   For the Chippewa, this humor provides powerful medicine for the physical, cultural, and spiritual preservation of their tribe.  Ã‚        Works Cited   Bakhtin, Mikhail.   Rabelais and His World.   Bloomington:   Indiana UP, 1984.   Erdrich Louise.   Tracks.   New York:   Harper Collins, 1988.   Ghezzi, Ridie Wilson.   â€Å"Nanabush Stories from the Ojibwe.†Ã‚   Coming to Light.   Ed. Brian Swann.   1st ed.   New York:   Random House, 1994.   Lincoln, Kenneth.   Indi’n Humor.   New York:   Oxford UP, 1993.   Sergi, Jennifer.   â€Å"Storytelling:   Tradition and Preservation in Louise Erdrich’s Tracks.†Ã‚   World Literature Today   66   (Spring 1992):   279-282.   Towers, Margie.   â€Å"Continuity and Connection:   Characters in Louise Erdrich’s Fiction.†Ã‚   American Indian Culture and Research Journal   16   (1992):   99-115.     

A fAREwell to arms study guide

A Farewell to Arms Study Gulled Questions *Answer the following questions on a separate sheet of paper as completely as possible. Keep these questions/answers to use as notes in order to prepare for discussions, quizzes, and tests. BOOK I 1 . What tone Is set in the opening chapters? Why Is this unexpected? The scene that Hemingway creates is peaceful and serene. However, the tone is depressing as fall turns into winter with rains and cholera plaguing the army. This is unexpected because the novel is about a war and we do not see any action. 2. What are your Impressions of the narrator so far?He seems rugged yet sensitive to the beauty of nature, articulate, inured to the dying that is part of war, probably a reliable reporter of external events, but pretty close- lipped about his own feelings. 3. How/Why did the narrator get Involved In WWW? Why Is he In the Italian army? (1) He signed up to drive an ambulance in the Italian army, he tells the head nurse he was in Italy and spoke It alian. 4. What does the narrator's initial attitude toward the war seem to be? (1) He seems objective and detached. 5. Describe the relationship between the Italian officers and the priest. What are their views concerning the Catholic Church? ) The priest is young and sincere, and the others tease him about his celibacy. The others poke fun at the church also. 6. Describe the priest's native village of Brazil. (2) Brazil is green with hills and a castle yet more guns and new hospitals and Bruits on the street. ( 10) he apologize to the priest? (3) Milan, Florence, Rome etc. He visits women. He apologizes to the priest for not visiting his hometown and family. 8. Who is Catherine Barley? How does the lieutenant meet her? A British V. A. D. – something like a nurse's aid. She has been seeing Ronald and Ronald drags Let. Henry to meet his girl. Discuss the effect on Catherine of her fiance ©'s death in the war. She held regret that they did not marry†¦ There is sadness as she says â€Å"l could have given him that anyway' she also said she was going to cut all of her hair off for him as she wanted to do something for him. (19) 10. How does Let. Ronald react to Catering's obvious preference for Henry? Was he sincere in his expressed intent to marry her? What does Ronald mean when he says, â€Å"Thank God I didn't become involved with the British† (32)? (5-6) Ronald is indifferent at Catering's attachment to Henry. He is not sincere in his intentions to marry Miss Barley. 11.Why does the lieutenant tell Catherine that he loves her? What is meant by the comment, â€Å"This was a game, like bridge† (30)? (6) He says it because it is what she wants to hear- if they are to have a physical relationship- but he has no intention of falling in love. 12. How does the soldier with the hernia feel about the war? Why does the lieutenant tell him to â€Å"get bump on your head† (35)? What was the outcome? (7) He doesn't want to go to the line again; by getting â€Å"injured† in a way that doesn't look like he did it on purpose, the soldier can -and does- get a ride to the hospital. 3. What is Henrys attitude now toward the dangers of war? 7) He recognizes them but feels that they have nothing to do with him- that he could not be killed. 14. Why does Ronald make the lieutenant chew coffee before going to see Catherine? (7) To mask the smell of alcohol to say that she can't see him that evening? How might this be a turning point for Henry? (7) Lonely and hollow. He recognizes that he loves her and longs to be with her. 16. How and when does Henry get injured? What medical treatment does he receive? Henry gets injured during dinner when a mortar explodes near his bunker. Henry test his wound cleaned at the dressing station and then transferred to the hospital. 17.Contrast the personalities of Ronald and the priest as revealed in their visits to Henry in the hospital. What does each of them do for Henrys recovery/spi rit? (10-11) Ronald – Free and fun. Likes to have fun, tease, drink, and women – talks about the medal of honor and brings Henry Cognac Priest – Talks more about feelings and what is on his mind (war, hometown, etc. ) – Brings mosquito net, vermouth, and English newspapers. 18. Why does the priest call Henry a patriot? Is this complimentary? Why or why not? Priest calls Henry a patriot because he is a foreigner fighting for Italy. Yes it is complimentary because the priest respects Henry. 9. Discuss the priest's view of love. Is the love affair between Henry and Catherine genuine according to the priest's definition? (11) The priest believes that when you love you are willing to sacrifice, do things, and serve. Love is like a religion to the priest. Henry and Catherine do have that sort of relationship. They meet together and seem to really like each other. Love making might play a key role, but they seem to care for one another. Although the relationship is young. 20. Where is Henry to be taken when he is removed from the field hospital? Why are doctors anxious for him to leave?Who will be at the other hospital? (12) To Milan to the American Hospital. Doctors need the room because there are more injured coming. Catherine was transferred to the other hospital. 21 . What is Henrys arrival at the hospital like? How does Mrs†¦ Walker try Henrys patience? Would you say that he is overbearing†¦ Or that she is over-sensitive? (13) He isn't expected and is left literally hanging- on the arms of the men supporting him- while she whines about having no room ready; he orders the porter to find him room and Mrs†¦ Walker cries. 22. How do Miss Van Camped and Henry get along? (13) Neither likes the other.She mistrusts him for being in the Italian army. He gets angry when she refuses to order wine for him. 23. Why do you think Miss Gage tells Henry that she doesn't like Miss Barley? (14) It is her humorous way of admitting some Jea lousy- that Miss Barley is so attractive- and perhaps some Jealousy that Miss Barley leaves no room for Miss Gage with him. 24. How does the barber act toward Henry? Why? (14) Thinking the Let. Henry is Austrian, the barber acts hostile. 25. What does Henry see when he looks at his wound now? 15) It looks repulsive- like hamburger meat- but he views it objectively , with detachment. 26.What is the surgeon's advice for Henry? Why does he not like the advice? (15) The surgeon advises waiting six months before surgery, to allow the bullet to â€Å"encysted†. 27. Why does Henry decide to have Dry. Valentine' go ahead with the operation? (15) Let. Henry want a major- not a captain- to do the operation, and he wants it done right away- which Valentine agrees is the way to go. 28. Why does Catherine tell Henry not to think about the two of them while he is under the anesthetic? (16) She doesn't want him to talk about their relationship in front of her colleagues. 29. Why do you thin k Catherine wants to know about Henrys past loves?Why do you think he lies? Would Catherine think less of him if he told the truth? (16) because he thinks the truth would hurt her. 30. After Henrys operation, Henry realizes that, â€Å"Catherine was right. It did not make any difference who was on night duty. † Why not? (17) He is feeling too sick to care whether or not he sees Catherine that night. 31 . How do Ferry and Catherine get along? Ferry and Henry? Why do Ferry and Henry have this type of relationship? (17) The women are good friends; Ferry is protective of Catherine and suspicious of Let. Henrys intentions. 32. Why don't Catherine and Let. Henry get married? 18) Catherine points out that if they were married, she would probably be sent away. 33. What are Catherine and Henrys beliefs about religion? (18) She tells Let. Henry that he is her only religion; he seems to be pretty much of an atheist. 34. Who are the Meyers? Who else does Henry know in Milan and what do t hey do for a living? (19) They are a couple who like horseradish. 35. How can you tell that Catherine has deep-rooted fears? Why does she cry when it anis? (19) She says that she is afraid- that she images both of them dead in the rain. 36. Describe the horse races at San Sirs. What about them makes Catherine feel â€Å"unclean†? 20) 37. What is Catering's big news for Henry? How does Henry seem to feel when he finds out? (21) She is pregnant. He is worried but reassuring. 38. How long was Henrys convalescent leave supposed to be? How did he lose it? (22) A couple of weeks; he develops Jaundice and Miss Van Camped accuses him of 39. Before Henry leaves, he and Catherine go too hotel. Why is she unhappy there? (23) She feels like a where. 40. How does Henry end up on the floor of the train back to the front? (24) He pays a machine- gunner to hold it for him, but gives up the seat when a captain protests. BOOK Ill 41 .What is the change in mood Henry encounters in Georgia when he returns from the hospital? Why doesn't it â€Å"feel like a homecoming†? (25) Gloom is pervasive – and things have changed. He does not know the British ambulance driver, the major looks older, etc. 42. What does the major tell Henry about how things have been going while Henry was away? (25) The major says it has been a bad summer and there are many sick; he is pessimistic bout the next year. 43. How does Ronald seem to be doing? How has he changed since Henry last saw him? (25) While he still Jokes, he seems depressed about the war and worried because he believes he has syphilis. 4. Why does Henry tell Ronald he doesn't want to drink too much? (25) Let. Henry explains that he has had Jaundice. 45. How has the priest changed since Henry last saw him? What does he mean when he says, â€Å"Many people have realized the war this summer† on page 178? (26) The priest is subdued, weary; he thinks that people are finally realizing the brutality and senselessness of war. 6. What does Henry think about Gin's patriotism? (27) he notices Gin's criticism of his own country which is not in keeping with a patriotic mindset. 47. Why do the Italians plan to retreat? What is Henrys role in the preparations? 27) The order is given after the Germans break through to the north; Let. Henry is supposed to stay put and help clear out the hospital equipment and the wounded; not all the wounded can be evacuated. 48. Why do Henry and the others leave the main road? (28) They are afraid of getting stuck if the column is stopped by a few dead horses or deserted trucks. 49. What happens to the sergeants when Henry asks them to help free the ambulance? Are Henrys actions Justified? (29) When the sergeants refuse to help get the ambulance out of the mud, Let. Henry shoots and injures one, whom Bone happily finishes off. 50.Pain and Ammo call themselves anarchists and socialists. What do they mean? (29) An anarchist believes in voluntary association- overthrow of the government control; a socialist advocates giving ownership and control of land and capital to the community as a whole. 51 . Why does Henry go across the bridge first? What does this show about his developing/changing character? 30) They all know that the bridge may be mined- but that one person alone probably would not detonate the explosives; he is pretty brave and feels responsible for the others. 52. Why is Henry so angry when he sees the German staff car and bicyclists? 30) It means that the Italians have not held back the Germans; he thinks the Italians should have blown up the bridge and set up machine gunners along the embankment. 53. Who gets killed from Henrys group? How? Who actually shoots him? Why is Henry so upset about his death? (30) Ammo gets shot by frightened Italians. Let. Henry isn't visibly upset, but admits that he 54. How does Henry almost get killed? Why? How does he escape? (30) The Italian battle police are about to shoot him for leaving his regiment- and because they suspect he is a German- when he escapes by Jumping into the river. 5. Why does Henry cut the stars from his sleeves? (31) For â€Å"convenience†- so that he won't be further harassed as an officer without his regiment 56. What does Henry think about as he lies in the train car? How does he feel about the war and his life at this point? How has his character change since the beginning of the novel? (32) He thinks about his lack of anger, his desire simply to wash his hands of the war, and bout the friends- Ronald, the priest, etc. – that he will never see again. He had been sure that the war would not kill him- now he knows it could.He is anxious to be with Catherine, while at the beginning he wanted no commitments. BOOK 57. What help does the proprietor of the bar in Milan offer Henry? Why does he Make this offer? (33) He offers him a safe place to stay and phony leave papers; having seen Let. Henry lump from the train, he has deduced that Henry is in tro uble- and genuinely likes him. 58. What information do the porter and his wife give Henry? Why does Henry offer them money? Why do they refuse it? (33) Catherine has gone to Stress; he pays them to keep quiet, but they refuse the money because they like him and want to help. 9. Who is Simmons? Where in the novel does he first appear? How does he help Henry? (33) Henry met Simmons when he was a patient at the hospital in Milan and Simmons was taking voice lessons; Simmons gives him some civilian clothes. 60. Explain what Henry means when he says, â€Å"I had made a separate peace† on page 243. (34) the war, he Just wants to be contentedly alone with Catherine somewhere. 61 . How does Henry find Catherine once he gets to Stress? 34) He asks the barman at the hotel whether he has seen two English girls; the barman finds out where Catherine and her friend are staying. 62.How does Helen Ferguson react to Henrys appearance in Stress? Why? (34) She is angry and annoyed because she f eels Henry has exploited Catherine; also, she is probably Jealous because he is taking away her companion. 63. Where does Henry plan to go to leave the war behind? Why? (34) To Switzerland 64. Why does Henry feel like a criminal? (34) Because he has deserted from the Army 65. Who is Count Grief? Despite the age difference, how are he and Henry alike? (35) A very old man Henry had met previously; as they play billiards, he reveals his believe that Italy will win the war- since younger nations usually do. 6. Why does Emilio, the barman, come to Henrys room in the middle of the night? (36) To alert Let. Henry that there are plans to arrest Henry in the morning. 67. What escape plan do Emilio and Henry devise? (36) Emilio gives Henry his rowboat and Henry and Catherine row to Switzerland. 68. What do Henry and Catherine decide to do as soon as they reach their destination? What immediately happens after they're done? (37) They go too cafe © and order a big breakfast. They are arrested but don't seem afraid. They foresaw the arrest. 69. What excuse do Henry and Catherine give for their trip to Switzerland?

Perodua research Essay

Consumer made various decision in their daily life from basic needs to the luxury needs. Their needs include basic physical needs food, clothing, warmth, and safety, social needs for belonging and affection and individual needs for knowledge and self- expression, they are a basic part of human make up. Nowadays, consumers demand for better quality and product knowledge on products of services. The consumer expectations and values are considered in various factors such as benefit and advantage of the products or services before making the buying decisions. The product and service offered from car industry must be fulfill customer‘s demand. The car industry should create various plan and delivering relevant services. Besides that, the car industry should study the customer needs and wants and provide different product to different consumer that will satisfy their need. This research is attempted to identify and analyze the factors that affecting the customer buying decision on ca r and to know what factors may influence their buying decision. 1.1 Local Car Company Perodua Perusahaan Otomobil Kedua Sdn Bhd (PERDUA), Established in 1993, is a joint venture company between Malaysian and Japanese Partners. The shareholders of Perodua are UMW cooperation Sdn. Bhd with 38% stake, Daihatsu Motor co. Ltd (20%) MBM resources Bhd (20%) PNB Equity Resources Corporation Sdn Bhd (10%) , Mitsui &(7%) and Daihatsu ( Malaysia) Sdn Bhd ( 5%). The company started operations in 1994 and the ever so popular Perodua Kancil was introduced to the Malaysian market in August the same year.to date the following vehicles have rolled out of the Perodua plant: †¢ The Perodua Rusa – March 1996 †¢The Perodua Kembara – August 1998 †¢ The Perodua Kenari – June 2000 †¢The Perodua Myvi – May 2005 †¢The Perodua Viva – May 2007 †¢The Perodua Nautica 4 WD – May 2008 †¢The Perodua Alza- November 2009 As of May 2008, Perodua has sold some 1.4 million units of vehicles of various models Perodua Headquarters is located on an 81 Hectare site in  Sungai Choh, Rawang, Selangor Darul Ehsan. It houses among others Perodua Corporate building , R&D testing laboratories and styling studio, vehicle test track , manufacturing plant, engine plant, pre-delivery inspection area, vehicle distribution stockyard and parts ware house. Perodua Auto Corporation Sdn Bhd (PCSB) was established in the final quarter of 2001.Besides Perodua , the two other joint venture partners of PCSB are Daihatsu Motor Co.Ltd and Mitsui & Co.Ltd both Japan. The manufacturing operations of the Perodua Group are being managed by PCSB. The Three active within the group are. Perodua sales Sdn Bhd (PSSB) is responsible for the sales, Marketing and distribution of all Perodua vehicles as well as after sales services and spare parts operations. Perodua Manufacturing Sdn Bhd (PMSB) is the company responsible for the manufacturing of Perodua Vehicles. Perodua Engine Manufacturing Sdn Bhd (PEMSB) undertakes the assembly of vehicle engines and also manufacturing of selected engine component parts operations. Workforce The total Number of manpower of Perodua was over 10,000 staff as of May 2011 Production capacity The plant currently has the capacity to produce 250000 units per annum, on 2 shift cycle. Sales and service Network To the date ,PSSB has 39 sales branches and 140 sales dealers nationwide to serve its customers efficiently .It also has 41 service branches and 120 services outlets throughout Malaysia for customers Convenience. Overseas Perodua vehicles are sold in countries such as the UK,Singapore ,Brunei,Fiji,Nepal and Sri Lanka. 1.2 Research Problem Transportation nowadays can say as a needs for today’s society .The consumer nowadays have different request for their car. The goals for the most Perodua car are to sustain competitive advantages and become or maintain as the market leader. However question as to how one can achieve this still remain despite studies and recommendations are carried out in order to understand consumer buying behavior and ways to improve marketing strategies to move more effectively reach to consumer. Therefore, this research would attempt to identify the factors that influence consumer buying behavior and  to understand whether pricing, quality, design, interest rate and the service after sales have significant contribution to consumer buying decision and the importance of their role affecting the buying behavior. Some people are buying Perodua car and some of them are buying imported car. This study is to find out why people are buying Perodua car and the factors that can influence them to b uy Perodua car. 1.3 Objective of the study The objective of this research is to examine several factors that influencing the consumer buying decision on local car as follow. †¢ To find out whether price influence consumer buying behavior towards Perodua car. †¢To find out whether design of the car will influence consumer buying behavior. †¢To find out whether interest rate of the Perodua car influence consumer buying behavior †¢To find out whether quality of the Perodua car will influence consumer buying behavior †¢To find out whether service after sales will influence consumer buying behavior towards Perodua. 1.4 Scope of the study This study cover how consumer perceive and deciding on purchase their car. The factors and criteria that the consumer will take into considerations when purchasing a car. This study conducted to provide a cleared picture on factors that possible on affecting consumer consumption decision and to find out the least importance factors at consumer in purchasing car. This research suggest that consumer buying behavior can be caused by factors such as price , design of the car, interest rate , Quality and also sales after service. Questionnaire will be conducted and distributed to local car users. Questionnaire will be developed based on the dependent and independent variable which will then be distributed to despondence ( Uses of local car) Questionnaire will be collected for analysis using SPSS to obtain findings. This will be follow by discussion and recommendation relevant to objectives of this study. 1.5 Significance of the study Transportation nowadays has become a need for today’s society . This study will help the Perodua car industry understand how to consumer think, feel , needs and many variable of the purchase decision process. In additional , This paper would consider on the ways that marketers can adapt and improve  their marketing strategies to reach the consumer buying behavior to know the relatively factor that may effect consumer purchasing decision on Perodua car. 1.6 Definition of terms In this study, the factors influencing consumer behavior towards Perodua car such as price, design, quality, interest rate and service after sales. The definition of terms fully understands the topic of discussion in this study of research. 1.6.1 Consumer Consumer is broad label that refers to any individuals or households that use goods Services generated within the economy .The concept of a consumer is used in different context, so that the usage and significance of the term may vary . (From Wikipedia). 1.6.2 Consumer Buying behavior process and physical activity Consumer buying is defined as â€Å"decision making process and physical activity whereby individuals engage in when evaluating, acquiring, using or disposing of goods and service†. ( Sternbock, 2013). It is a subset of human behavior on how they use their resource on consumption related items. The study of consumer behavior allow marketers to understand and predict how consumer are likely to react to various information and environmental cues and able to shape their marketing strategies accordingly. (Leon G. Schiffman & Leslie Lazar Kanuk, Consumer Behavior 2013).It is also concerned with the question of what, why, when, where, how and how often they buy it, 1.6.3. Car An automobile or motor car is a wheeled motor vehicle used for transporting passengers, which also carries its own engine or motor. Most Definitions of the term specify that automobiles are designed to run primarily on roads, to have seating for one to eight people, to typically have four wheels, and to be constructed principally for the transport of people rather than goods. 1.6.4 Price Price in economics and business is the result of an exchange and from that trade we assign a numerical monetary value to a good, service or asset. Price is only part of the information we get from observing and exchange. The other part is the volume of the goods traded per unit time, called the  rate of purchase or sale. From this additional information we understand the extend of the market and the elasticity of the demand and supply. In general terms price is the result of an exchange or transaction that takes place between two parties and refers to what must be given up by one party in order to obtain something offered by another party. 1.6.5 Product design Product design can be defined as the idea generation, concept development, testing and manufacturing or implementation of a physical object or service. Product Designers conceptualize and evaluate ideas, making then tangible through products in more systematic approach. The role of a product designer encompasses many characteristics of the marketing manager, product manager, industrial designer and design engineer. 1.6.6 Interest rate A rate which is charged or paid for the use of money. An interest rate is often expressed as an annual percentage of the principal. It is calculated by dividing the amount of interest by the amount of principal. Interest rates often change as a result of inflation and Federal Reserve policies. 1.6.7 Quality Quality is the standard of something when it is compared to other things such as how good and how the something is. If a product fulfils the customer’s expectations, the customer will be pleased and consider that the product is of acceptable or even high quality. If his or her expectations are not fulfilled, the customer will consider that the product is of low quality this means that the quality of a product may be defined as its ability to fulfil the customer’s needs and expectations. Quality needs to be defined firstly in terms of parameters or characteristics, which vary from product to product. 1.6.8 After sales service Service, which is addressed here, should be an integral part of any company’s export strategy from the start. Properly handled, service can be a foundation for growth. Service is the prompt delivery of the product. It is courteous sales personnel. It is a user or service manual modified to meet your customer’s needs. It is ready access to a service facility. It is knowledgeable, cost – effective maintenance, repair or replacement. 1.7  Summary This report is presented in five chapters. Each chapter is connected to the other and is systematically structured to ensure easier understanding of the research. The first chapter is the introduction of the consumer buying behavior on Perodua car. It include the research problem and the objective and definition of terms are also include to allow better understanding of objectives of the research and terms used in this research .Chapter two is the literature reviews where other literature source are extracted to address the topic of consumer buying behavior on Perodua Car. Chapter three is the discussion of theoretical framework used in this research. This chapter also involved the method of used for collection data and statistical method used to analyze the data. Chapter four is the discussion of the data gathered in this research .this discussions involved in this chapter include the hypotheses testing and evaluation of finding in the research area. Chapter five is the discussion of findings together with the conclusion of this research. This chapter also covers the recommendations of factors that have significant impact and influence the most consumer purchase decision.